Controller
PONCINI: 2, Jules Koenig Street, Port-Louis.
Data Protection Officer: [email protected]
Your personal information
When you use our website, PONCINI may collect personal data that you voluntarily provide to us, including your title, name, email address, telephone number, preferred boutique, requested appointment date and time, and any information you include in a message submitted through our appointment form. We may also collect your email address where you choose to subscribe to our newsletters or information about events. We collect and process this information, as applicable, to respond to your enquiries, arrange and manage appointments, communicate with you about the products or services in which you have expressed an interest, and send you marketing or event communications where you have chosen to receive them. Where information is identified as mandatory, it is required for us to process the relevant request; otherwise, the provision of information is voluntary.
While the personal information we collect may come directly from you, it may also be provided by PONCINI affiliates or other third parties.
Where data are not collected directly from you, the person acting on your behalf should provide a consent letter and your ID card.
If you provide personal information about other individuals (such as employers, dependents, etc.), you must obtain their consent prior to your disclosure to PONCINI.
Privacy Notice: Rolex Section
While navigating on the Rolex section of our website, you may interact with an embedded website from www.rolex.com. In such case, Terms of Use, Privacy Notice and Cookie Policy of www.rolex.com are solely applicable.
Does PONCINI transfer your personal information to other countries?
Certain personal data collected through our website may be processed or stored outside Mauritius by service providers engaged by PONCINI in connection with the operation, security, hosting, analytics and communication functions of the website. Where personal data is transferred outside Mauritius, PONCINI takes appropriate measures to ensure that such data is afforded an appropriate level of protection in accordance with applicable data protection laws.
To whom PONCINI discloses your personal information
PONCINI may disclose or provide access to your personal information:
- Internally, to authorised PONCINI personnel who require access to the information for the purposes for which it was collected, including the relevant boutique personnel, IT, Marketing and personnel responsible for handling data protection requests, as applicable.
- To authorised service providers acting on our behalf, where necessary for the operation, hosting, security, analytics and communication functions of our website.
- Where required by law, including where disclosure is necessary to comply with a legal obligation, court order or lawful request from a regulatory, law enforcement or other competent public authority.
How long PONCINI keeps your information
PONCINI keeps the personal data you submit through this website for 12 months from the date of your request. Where you have subscribed to our newsletters or to information about events, your email address is kept until you withdraw your consent. Where a longer retention period is required by law, PONCINI keeps the information for that period.
What security measures PONCINI have to protect your information?
PONCINI has implemented reasonable physical, technical and administrative security standards to protect personal information from loss, misuse, alteration or destruction.
What are your legal rights?
- Request access to your personal data and obtain information about how and why your personal data is being processed.
- Request rectification of your personal data where it is inaccurate or incomplete.
- Request erasure of your personal data where, among other circumstances, the data is no longer necessary for the purpose for which it was collected or processed, or where there is no longer a lawful basis for its processing.
- Request restriction of the processing of your personal data in the circumstances provided by law.
- Object to the processing of your personal data, including the right to object to the processing of your personal data for direct marketing purposes.
- Withdraw your consent at any time where the processing of your personal data is based on consent. Withdrawal of consent will not affect the lawfulness of processing carried out before consent was withdrawn.
Right to lodge a complaint
You can lodge a complaint to the Data Protection Officer at [email protected] if you have any.
Contact us
If you have any questions relating to our Policy, please contact us.
PONCINI
2, Jules Koenig Street,
Port-Louis.
Tel: 212 08 18
[email protected]
